Privacy Policy

Wave Native (UK) Ltd (wavenative.com) is totally committed to protecting the privacy of our site visitors and customers. The Wave Native team members are customers themselves of other Internet sites and fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties except to provide you with a better service, where we are required to do so by law, or unless expressly stated otherwise.

 

Your Consent

Wavenative.com do not participate in the selling, renting of your personal information, including your name, address, e-mail addresses, credit card information or personal information with other companies without your permission.

If you register to join the wavenative.com tribe we will keep a record of your personal information including name, address, telephone number and e-mail address. We will not store any card payment details on our databases as all our transactions are processed directly through Barclaycard ePDQ.

We also keep a record of your order purchases, which enables us to improve our service to our customers. E-mail correspondence is saved so we may track questions or concerns you may have with our products or service.

You are free to browse the wavenative.com website without entering any personal details. However, there are some instances where we would require personal details i.e. If you subscribe to certain services, if you place an order and/or so we can reply to any enquiries.

 

What are Cookies?

A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit wavenative.com, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.

 

Contacting us

Wave Native (UK) Ltd (at the address below) is the data controller for the purpose of the Data Protection Act 1998 (the Act).

You have the right to access the information which Wave Native holds about you and your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you.

We are always pleased to hear from our customers (even if it is a complaint!). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied - we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact a customer service member of the Wave Native team, who will be delighted to answer any questions you may have.

 

You can either contact customer services or write to us at:

Customer Services
Wave Native Ltd
 Parallel House,
32 London Road,
Guildford,
GU1 2AB
United Kingdom
 Tel:
 + 44 (0) 845 017 7522 (local rate)
 or
 + 44 (0) 1903 881990 

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