Delivery: You can choose from a range of delivery options when you place your surf clothing order. Depending on where you live and when you want your Wave Native clothing delivered, we use either Royal Mail or couriers. Please note: because we require a signature on delivery of your purchase, we can only deliver to addresses where someone will be present to receive the package. In addition, for security reasons we can only deliver to the address to which the card used to purchase the Wave Native clothing is registered.
Delivery is free on orders over £50, wherever you live in the UK. For all other orders our charges are:
UK standard delivery (within 3-5 working days) £3.95
UK next day (available for orders placed by 12.00 noon) £7.95
International air mail delivery (5-15 working days) £9.95
Returns & exchanges: We’ll refund or exchange Wave Native surf clothing if it’s defective, doesn’t fit you, or if you don’t like the colour. Clothing must be unworn, in a saleable condition and in its original packaging with all labels still attached. You must also return the clothing within 14 days of receiving it.
When returning your Wave Native clothing, you must include a note giving your order reference number and telling us briefly why you’re sending it back. You also need to tell us whether you want us to replace the item or refund your money.
If you're returning the clothing because it doesn’t fit or isn’t suitable, you will have to pay the postage. We recommend you use a recorded delivery method so that you know when we receive your package. If you return clothing because it’s defective, we will refund your postage costs up to £10.
We appreciate that having to return something - for whatever reason - is inconvenient, so to make it a little less hassle we package Wave Native surf clothing in re-usable (and biodegradable) mailing envelopes. To re-use the envelope, simply follow the instructions on the back of the envelope.